Caught Exception at Azure AD Driver Initialization

Identity Manager Azure Active Directory Driver - Caught Exception during Initialization

Situation

The following error is received when attempting to start the Azure AD driver.

DirXML: [11/30/18 11:46:33.46]: TRACE:  Azure AD_Azure: RESTSubscriptionShim.init()
DirXML: [11/30/18 11:46:33.46]: TRACE:  Azure AD: Caught exception during REST Channels initialization.
DirXML: [11/30/18 11:46:33.46]: TRACE:  Remote Loader: PublicationShim.init() returned:
DirXML: [11/30/18 11:46:33.46]: TRACE:  <nds dtdversion="4.x" ndsversion="8.x">
    <source>
        <product build="20171120_1044" instance="Azure AD" version="5.0.1.2">Identity Manager Driver for Azure AD and Office 365</product>
        <contact>NetIQ Corporation</contact>
    </source>
    <output>
        <status level="fatal" type="com.novell.nds.dirxml.driver.azure.StatusException"/>
    </output>
</nds>
DirXML: [11/30/18 11:46:33.46]: 
DirXML Log Event -------------------
    Driver  = \VAULT\novell\services\DriverSet\Azure AD
    Thread  = Publisher
    Level   = fatal
DirXML: [11/30/18 11:46:33.46]: 
DirXML Log Event -------------------
    Driver  = \VAULT\novell\services\DriverSet\Azure AD
    Thread  = Subscriber
    Level   = error
    Message = Fatal error returned from shim

Environment

• Identity Manager Driver - Azure Active Directory version 5.0.1.2
• Identity Manager 4.8.0

Resolution

The Application User password being used by the Identity Manager Azure Active Directory driver to authenticate into Azure Active Directory contained a special character in the password.   In this case a < character.

After removing the special character from the password, and saving the new application password for the application user on the driver properties, the driver was able to start successfully.